Integrate Trybe, a bookings solution for Spa treatments, spa packages, and fitness classes, with HubSpot to streamline data handling processes and improve customer relationship management. Our client had a fitness centre, and they wanted to sync their booking data from Trybe to HubSpot to maintain their database properly, upsell and delight their customers.
One of the integration process's challenges was segregating data from single-line items. Data points were saved as bookings in Trybe. Under bookings, the name, first name, booking amount, booking date, and contact information were listed. All this data had to be correctly mapped and synced into HubSpot for further processing.
Data Filtering in Middleware
Computan's HubSpot integration developers developed a middleware using Laravel that spoke the language of Trybe and HubSpot. It could interpret the data from Trybe in the format that HubSpot understands.
The Marriage between these two tools looked like this.
HubSpot objects
1- contact
2-deals
3- line-items
Trybe object
1- booking
Functionality
1- Create contacts in HubSpot using the same booking data endpoint
2- Create deals in HubSpot using the same booking data endpoint
3- Create line items in HubSpot using the same booking data endpoint
The integration of Trybe with HubSpot successfully streamlined their data management processes despite the initial challenges. The integration developers overcame the hurdles of complex data format and data mapping by implementing strategic solutions through middleware.
Integration Developer: Muhammad Faisal
Team Lead: Huzaifa Ahmad
Project Manager: Rashed Ali
